Terms & Conditions

Terms & Conditions

Welcome to Zylena! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

  • These terms govern your use of Zylena’s website and services.
  • We reserve the right to modify these terms at any time. Updated terms will be posted on this page.

2. Products & Pricing

  • All products listed on our website are subject to availability.
  • Prices are displayed in AED and may be subject to change without prior notice.
  • We reserve the right to correct pricing errors or inaccuracies at any time.

3. Payment Terms

  • Payments must be completed at the time of purchase.
  • We accept secure payment methods through trusted gateways to ensure a safe transaction.

4. Shipping & Delivery

  • Orders are processed within 1-2 business days and shipped as per our Shipping Policy.
  • Delivery timelines are estimates and may vary based on your location.

5. Returns & Refunds

6. User Responsibilities

  • You agree not to misuse our website or engage in activities that harm Zylena or its users.
  • Providing false information or attempting to defraud Zylena may result in account termination.

7. Intellectual Property

  • All content on this site, including text, images, and logos, is the property of Zylena and is protected by copyright laws.
  • You may not reproduce, distribute, or exploit any part of this website without prior written consent.

8. Limitation of Liability

  • Zylena is not responsible for delays, losses, or damages caused by third-party service providers.
  • Our liability is limited to the purchase price of the affected product.

9. Governing Law

  • These terms are governed by the laws of the UAE. Any disputes will be resolved in the courts of Dubai.

10. Contact Us

If you have any questions or concerns about these terms, feel free to contact us:

  • Shop Address: Shop#12 Whole Sale Plaza, Deira Dubai, UAE
  • Phone: +971 56 359 5185
  • Email: zylena@gmail.com